Code 99

How to Fix Walmart Deduction Code 99: OTIF (On-Time, In-Full)

Code 99s are Accounts Receivable claims related to OTIF (On-Time, In-Full). SPM invoices suppliers monthly for all OTIF-violating cases, and it’s these invoices that come across as Code 99s. This deduction is triggered when a supplier fails to ship goods on time and in full according to the purchase order.

Root Causes of Code 99
  • •Code 99s are Accounts Receivable claims related to OTIF (On-Time, In-Full)
  • •SPM invoices suppliers monthly for all OTIF-violating cases, and it’s these invoices that come across as Code 99s
  • •This deduction is triggered when a supplier fails to ship goods on time and in full according to the purchase order
Required Documents for Dispute
  • Freight bill showing that the number of cases shipped is equivalent to the number of cases billed and that the shipment was picked up/delivered on time For collect suppliers: BOL (Bill of Lading) showing pickup happened on time and all ordered cases were accounted for For prepaid suppliers: POD (Proof of Delivery) showing that delivery was on time and a signed BOL showing that all ordered cases were picked up from the supplier Purchase order (EDI 850) showing ordered quantities and Must Arrive by Date (MABD)
Step-by-Step Dispute Process
  1. 11. Access the High Radius portal. 2. Gather all supporting documentation, including freight bills (BOL/POD) and the relevant purchase order (EDI 850). 3. Submit the dispute through the High Radius portal, attaching all collected proof documents. 4. Be prepared for a potentially hard stance from Walmart on OTIF fines, but persist with proper documentation.
How to Prevent Code 99 in the Future
  • Review POs before shipping to catch discrepancies early
  • Maintain detailed records of all buyer communications
  • Implement automated PO validation
  • Keep dispute logs to identify recurring issues
Frequently Asked Questions

How long does it take Walmart to process a Code 99 dispute?

Walmart typically reviews Code 99 disputes within 30-45 days through the Accounts Payable Disputes Portal. If denied, escalate to your buyer immediately with supporting documentation.

Can I prevent Code 99 deductions before they happen?

Yes. Implement pre-shipment PO validation, maintain detailed records of buyer communications, and work with your EDI provider to ensure correct processing. Keep a dispute log to identify recurring issues.

What's the success rate for Code 99 disputes?

Code 99 disputes have varying success rates (40-70%) depending on documentation quality. Disputes succeed when you provide complete proof that the deduction was invalid.

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