Code 66

How to Fix Walmart Deduction Code 66: Markdown Monies/Price Protection

Deduction code 66, 'Markdown Monies/Price Protection,' is typically triggered when there is a discrepancy related to co-op agreements or price protection policies between the supplier and Walmart. This can occur if Walmart applies a markdown or price protection adjustment that is not aligned with the agreed-upon terms, or if the supplier fails to p...

Root Causes of Code 66
  • Deduction code 66, 'Markdown Monies/Price Protection,' is typically triggered when there is a discrepancy related to co-op agreements or price protection policies between the supplier and Walmart
  • This can occur if Walmart applies a markdown or price protection adjustment that is not aligned with the agreed-upon terms, or if the supplier fails to provide necessary documentation to support the agreed pricing or promotional activities
  • The root cause often lies in a mismatch between the supplier's records and Walmart's internal system regarding these agreements, or a lack of clear, verifiable documentation from the supplier's sales representative approving the deduction
Required Documents for Dispute
  • Co-op agreement
  • documentation from sales representative verifying the deduction
  • Invoice copies
  • Purchase Order copies
  • Shipping documents (BOL
  • POD)
  • Receiving documents (BOL
  • POD)
  • ASN Confirmations
  • Email or ticket threads with Walmart reps
  • Email or ticket threads with carriers
Step-by-Step Dispute Process
  1. 11. Log into Walmart’s Retail Link portal.
  2. 22. Open APDP (Accounts Payable Disputes Portal) to access deduction data, charge amounts, associated documentation, and dispute history.
  3. 33. Locate the specific deduction using the reference number from the remittance report, checking the reason code and any provided notes.
  4. 44. Review all details to determine if the deduction is valid, looking for errors such as discrepancies between price on PO vs. Invoice, confirming delivery and shipping documents, and comparing ASN timestamps to required deadlines.
  5. 55. Gather solid evidence, including Invoice and Purchase Order Copies, Shipping and Receiving documents (BOL, POD), ASN Confirmations, and Email or ticket threads with Walmart representatives and carriers. Keep documentation organized and dated.
  6. 66. Draft a brief, clear, and professional explanation for why the deduction is invalid, using bullet points if helpful, pointing directly to uploaded evidence, and avoiding emotional language.
  7. 77. Submit the dispute directly in APDP, keeping a record of submission dates and details for follow-up.
  8. 88. Monitor the status in APDP and be ready to respond if more information is requested, maintaining a consistent tone and detail.
  9. 99. Escalate if needed by reaching out to Walmart's Supplier Help Portal or looping in the buyer, documenting all contact for records.
How to Prevent Code 66 in the Future
  • Review POs before shipping to catch discrepancies early
  • Maintain detailed records of all buyer communications
  • Implement automated PO validation
  • Keep dispute logs to identify recurring issues
Frequently Asked Questions

How long does it take Walmart to process a Code 66 dispute?

Walmart typically reviews Code 66 disputes within 30-45 days through the Accounts Payable Disputes Portal. If denied, escalate to your buyer immediately with supporting documentation.

Can I prevent Code 66 deductions before they happen?

Yes. Implement pre-shipment PO validation, maintain detailed records of buyer communications, and work with your EDI provider to ensure correct processing. Keep a dispute log to identify recurring issues.

What's the success rate for Code 66 disputes?

Code 66 disputes have varying success rates (40-70%) depending on documentation quality. Disputes succeed when you provide complete proof that the deduction was invalid.

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