Code 57

How to Fix Walmart Deduction Code 57: Quantity Discount

Code 57, 'Quantity Discount,' occurs when a quantity discount allowance, extended for assembly stock, is listed on the supplier agreement but not included on an invoice. Common scenarios for invalid Code 57s include instances where the supplier agreement specifies an off-invoice allowance, but the EDI provider applies it off-line-item, resulting in...

Root Causes of Code 57
  • •Code 57, 'Quantity Discount,' occurs when a quantity discount allowance, extended for assembly stock, is listed on the supplier agreement but not included on an invoice
  • •Common scenarios for invalid Code 57s include instances where the supplier agreement specifies an off-invoice allowance, but the EDI provider applies it off-line-item, resulting in the correct dollar amount being withheld but from the wrong place
  • •Potential root causes for valid Code 57s encompass purchase order inaccuracies, where incorrect information leads to discrepancies if shipped without correction; unlisted allowances, where allowances on the purchase order are missing from the invoice; implicit shipping confirmation, where shipping on an inaccurate PO is seen as verifying its details, potentially blocking later dispute attempts; incorrect EDI allowance codes, which may trigger further deductions; and allowance calculations on the net instead of the gross amount, leading to unexpected deductions
Required Documents for Dispute
  • Invoice showing allowance
  • Supplier Agreement
  • Purchase Order
  • Buyer email approval (for special deals)
Step-by-Step Dispute Process
  1. 11. Review the deduction to determine if the allowance was indeed given on the invoice. If the allowance was not given, the deduction is likely valid and cannot be disputed. 2. If the allowance was given on the invoice, prepare supporting documentation such as the invoice showing the allowance, the supplier agreement, and the purchase order. 3. Be aware that codes 50-59, 150, and 151 are unlikely to be approved in APDP. 4. The primary method for disputing Code 57 is to attempt the dispute directly with your buyer, providing all supporting documentation for their approval.
How to Prevent Code 57 in the Future
  • Review POs before shipping to catch discrepancies early
  • Maintain detailed records of all buyer communications
  • Implement automated PO validation
  • Keep dispute logs to identify recurring issues
Frequently Asked Questions

How long does it take Walmart to process a Code 57 dispute?

Walmart typically reviews Code 57 disputes within 30-45 days through the Accounts Payable Disputes Portal. If denied, escalate to your buyer immediately with supporting documentation.

Can I prevent Code 57 deductions before they happen?

Yes. Implement pre-shipment PO validation, maintain detailed records of buyer communications, and work with your EDI provider to ensure correct processing. Keep a dispute log to identify recurring issues.

What's the success rate for Code 57 disputes?

Code 57 disputes have varying success rates (40-70%) depending on documentation quality. Disputes succeed when you provide complete proof that the deduction was invalid.

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